FAQs

Is it safe?

Friendly Toys are made of 100% lab certified body safe platinum silicone. It's non-pourous, heat resistant and it won't decay like PVC or other rubber alternatives. That also means they can be properly sanitised. It is the safest material that you can use for this. 

As for stretching your hole, like all things in life, some things are riskier than others. It’s up to you to decide what risk level you choose to take. The same goes for playing with large toys and fisting. Your hole is a muscle that can be worked out. Like working out other parts of your body, slower progress is safer than forcing it to happen. It should feel right. You wouldn't do a bench press that is not realistic. It could crush you. Apply the same strategy with your hole. 

How do you clean your hole for toys and fisting?

That’s the question creating so much anxiety for so many people. Everyone is different. We all have different diets, lifestyles, techniques and tolerance levels. Eat a high-fibre diet. Consider fibre supplements. Keep your gut healthy. Rinsing your rectum with clean water should do the trick for toys under 8 inches of depth. For more depth or extended play you’ll want to clean deeper inside your colon. Follow this link for in-depth (wink wink) information. Don't be too hard on yourself, sh*t happens. There is such a thing as over-doing it.

What lube should I use?

Use powdered water-based lubes that you mix yourself with clean water. They are readily available online. Use lots of it. Use clean water and a clean sports bottle and mix it as described. You can play with the recipe to thicken the mix to your personal preference. It's very economical. Warning: It is very slippery.

You can also use grease. Crisco has been used by fisters for over 50 years. The big advantage is that it doesn't dry out. It becomes warm and silky. Your colon only absorbs water so crisco will not be digested as such. It is very cheap and available everywhere. Just be ready to answer the cashier when they ask what kind of pie you’re making tonight!

There are other recipes out there but those two are the simplest solutions.

In the end, lube is a personal preference.  Whatever the person receiving likes the best is probably the lube you should use. 

Why are platinum silicone toys expensive?

Because there is actual platinum in them. Needless to say, platinum is not cheap and this will always be reflected in the price. The silicone is cured with platinum to make your toy completely non-porous and safe. It won’t decay like vinyl or PVC rubber. You hole deserves only the best. If you haven't already, it's time to upgrade to the safest option.

What ingredients are in the toys?

Body-safe platinum silicone! No compromise. We do need to use a release agent like everyone else for production. We wash them before shipping but always wash your toys before using them.

Do you offer free shipping?

Yes! We offer free shipping in Canada and United States but the order must be 150CAD or 120$USD. For all other orders the discounted shipping rate is calculated at checkout. If you'd like your country added to this list please email us at info@friendlytoys.ca and we can work on a solution!

What about customs fees?

All of our toys are made in Canada and as such, they benefit from many trade agreements. There should be no customs fees for Europe (CETA), UK (CETA-TCA) and Australia/NZ (CPTPP). In those markets, should you be made to pay a customs fee, simply contact us with the details and we will assist you with a price correction. For all other markets we are not responsible for customs fees. Please note VAT is different from custom duties and you may need to pay this on delivery in your jurisdiction. 

Where do you ship?

Our main market is Canada and the USA. We also ship to Australia and New Zealand, the UK and most of Europe. Don't hesitate to contact us (info@friendlytoys.ca) if you'd like a quote on shipping to your country.

How hard are the toys?

Soft or Medium.

Soft is about 00-30 on the Shore Hardness Scale. It's more forgiving and will adapt more to the shape of your hole. It'll also squeeze more at entry. Soft is an excellent choice for safety.

Medium is about 00-50 on the Shore Hardness Scale. It won't squeeze on itself so much. While that can be an advantage, it's also harder to take. Those that like to play harder might prefer this option.

It's up to you!

Can I order a custom colour?

The short answer is no. We have five current colours. Purple Wreck, Turquoise Abyss, Dark Cave, Coral Trench & Amazonite. If new colours were to become available, they would be announced on our Twitter & mailing list. You can always send us feedback at info@friendlytoys.ca.

Is the packaging discreet?

Your order is shipped in a plain shipping box. Friendly Toys is written on the shipping label as the "Shipper". Contents are described as shipped (ie: Original sculpture). There are no product descriptions for Canadian deliveries.

How long will it take for my order to ship?

If the item is in stock, it will usually ship the same business day if ordered before 11am Pacific. If the order is placed after 11am it will probably ship the next business day.

If the item is not in stock, it will then be produced. A shipping estimate is provided as you hover over the pre-order button. 

Why is there a "cut" at the bottom of the toy?

Because the lip is the weakest point of the toy. You may have toys that are not cut at the bottom and over time there will be damage in that area. It will chip and tear. If you're really unlucky, a tear could run up in the toy and there goes your investment. We cut the bottom of the toys because we want to make sure that they will meet your needs for years to come, even a lifetime. A human makes the cut so it will never be perfect unfortunately. If you would like an "uncut" item, feel free to message us and we will let you know about options. All in-stock items are "cut".

What is the return policy?

Once shipped, there are no returns. Be sure to look at the sizes. We make big toys. Don’t be fooled by your eyes, or your hole. If you have an issue with your order, contact us directly and include your order number we'll be glad to assist you. 

What is the refund policy?

Once shipped, there are no refunds

Are your products available in store?

We only do business at www.friendlytoys.ca

Do you offer any discounts?

If we have sales, you will find out about it on X/Twitter or by joining our Mailing List. When a new product comes out, we offer special pricing for the launch. 

Is it your birthday? If the date is close to your birthday, let us know! We have a special offer for you.

Please note that the Fast Track Fist Kit is never part of any promotions as the price is locked in.

Can I contact you directly?

Yes please at info@friendlytoys.ca